Getting a National Identity Card in Jalalabad
Waiting for the Officers to Come
A couple of cousins and my aunt asked me to help them get national identity cards called Tazkira for them in Jalalabad. I wrote an application for them and went to Nangarhar Governor’s Office with them. Normally, most government offices should open for clients at 8:00AM and close at 4:00PM. We were there by 8:10AM expecting that the workers would be settled. I thought that it’s the governor’s office and it would be more organized and punctual. My cousins live outside Afghanistan and to their surprise, the governor’s office was closed. We stood in a line and within 40 minutes there were dozens of people in the line. It was past 9:00AM and still no worker of the Tazkira department had come. There, I saw one of the big officials of the governor’s office whom I’d worked with on a project. I inched my way across the crowd and said hello to him.
“Why are YOU waiting in the line?” He said. “Do you want to go first?” I am fine with the line but where are the workers? I said to him. Well, that’s something that I can’t help with. “Everyone who works here is a mutual friend or relative with the governor or another high official. If we say anything to them then we receive dozens of calls and complaints that we are not “good” friends or relatives.”
Finally, it was 9:30AM and a fancy Land Cruiser drove in. An armed guard opened the door of the car and Amir Saib, meaning the director, got out of the car and the guard closed the door back for him. The Amir Saib started chatting with his friends in front of his office. I went to Amir Saib and nicely asked him if he could help us. “Go to my deputy to finish the rest of the work and bring the final papers to me for my signature.” We went to his deputy who’d come a few minutes before him. I came back to Amir Saib with my paper to get it signed by him. He signed it while looking and talking with his friend. One could’ve easily gotten a property or money claim letter signed that time.
Population Registration Office
After getting getting the paper work finished from the governor’s office, we had to go to our original district governor’s office in order to verify and approve whether or not we really are from that area. The district governor referred us to our local community elder called the Malik. When I got out of the district governor’s office there I saw a big dude. Legally, he cannot verify or approve where we come from because neither he knows us nor is he our Malik. The signal for saying give me bribe and I will finish your work for you right here right now was, “kAr de band dey?”, meaning are you stuck and need help to finish it? I asked him, “how much?” Whatever you want, he said. Then I had my cousin to go his Malik in his original town and get the questions about them answered by him. He did so and when we came back to the district governor’s office to give my cousins their national ID cards as the Malik’s signature and stamp was the last step, no officer even talked to us because we didn’t do it in their way (giving them bribe and finishing it right there right then), we did it the “long” way. We were waiting inside the district governor’s office compound. For an hour, we had to put up with this police who was staring at my cousin non stop. Sometimes, it’s so annoying when I have a female friend/relative with me and we stop somewhere for a bit. Within minutes it becomes what my American colleague calls “national staring competition”.
They were telling us that we need to come back the following day, etc. etc. I knew that that was how they wanted to torture us for not having done what they wanted. Finally, I had to call a friend who knew somebody at the district governor’s office. He came and finished our work in less than 20 minutes. That’s how we got the national identity cards and how the national staring competition ended.